Privacy Policy

This Privacy Policy explains how Caravan Health Inspections ("we", "our", or "us") collects, uses, stores, and shares your personal information when you visit our website, submit an enquiry, or use our services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

When you submit an enquiry or contact us, we may collect information including:

• Your name
• Phone number
• Email address
• Property address or service location
• Information about the products or services you require
• Any additional information you choose to provide

We collect your information to:

• Respond to your enquiries
• Provide quotes or service information
• Match your enquiry with suitable service providers
• Improve our website and customer experience
• Communicate with you regarding your enquiry
• Meet our legal and regulatory obligations

By submitting an enquiry through our website, you acknowledge and agree that we may share your information with one or more carefully selected third-party businesses, contractors, or service providers who may be able to provide the products or services you have requested.

Depending on your enquiry, your information may be shared with:

• Licensed installers
• Manufacturers
• Distributors
• Contractors
• Franchise operators
• Service providers operating in your area
• Other trusted business partners

These businesses may contact you by phone, email, or SMS regarding your enquiry.

We only share information that is reasonably necessary for them to respond to your request.

Our business operates as a lead generation service.

This means that enquiries submitted through our website may be provided to third-party businesses in exchange for a referral fee or lead purchase arrangement.

We do not sell your personal information for unrelated marketing purposes. Information is only shared with businesses that are relevant to your enquiry.

We may contact you regarding your enquiry or send information about products and services that may interest you.

You may unsubscribe from marketing communications at any time by following the instructions included in our emails or by contacting us directly.

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Measure website traffic
• Analyse visitor behaviour
• Support advertising and remarketing campaigns

You can disable cookies through your browser settings, although some website features may not function correctly.

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we implement security measures, no method of electronic storage or internet transmission is completely secure.

You may request access to the personal information we hold about you or request corrections if it is inaccurate or incomplete.

To make a request, please contact us using the details below.

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.